Treat Petite is a home based cookie business in Jackson Tennessee. Treat Petite makes cookies exclusively – we do not make cakes, cupcakes, cake pops, or other treats. Please note the following policies and pricing information:
Custom orders start at $48 per dozen which includes up to 3 designs and 3 colors. Intricate designs, lots of text, elaborate fonts, more than 3 colors, and/or more than 3 designs will cause the price to increase accordingly. You can visit Treat Petite’s Etsy shop to see examples of pricing.
In order to give you an exact quote, I need to have details about the cookies you have in mind. You can also send me an image of something you like and I can give you pricing for similar designs.
A minimum order of 1 dozen is required for all custom cookies.
Pricing for cookies in the Etsy shop are listed on each item.
Cookies are shipped priority mail by USPS and will typically arrive 2-3 days from the shipping date. Shipping is only available in the US. Your cookies will be shipped as close to your event date as possible to ensure they are fresh when you are ready to consume them. Cookies will be shipped to allow time for transit (2-3 days) as well as 1-2 days more to allow for any postal delays. While delays are rare, they can occur and are completely out of my control. Treat Petite is not responsible for postal delays.
When you request cookies or place an order via Etsy, you will need to specify the date that you would like to receive your cookies so they will arrive in time. The date you choose should NOT be your event date – it should be at least one day before your event. Please include your zip code with all inquiries so that I can give you an accurate shipping quote.
Inspect your cookies as soon as you receive them. Treat Petite takes great care in packaging your cookies to protect from damage during shipping. If they are damaged when they arrive, you must notify Treat Petite immediately. Photographs that show the outside of the shipping box, interior bakery box, and contents with packaging must be taken and sent to Treat Petite. No refund of your product will be completed unless these pictures are sent to Treat Petite. Refunds will not be processed for damages that are not reported to Treat Petite within 48 hours of your package’s arrival.
All cookies must be returned if damaged in order for a refund to be processed. You will be sent a prepaid shipping label for returns of damaged products. If you have any questions about this policy, please contact Treat Petite prior to placing your order.
Regular size cookies will be individually wrapped in cellophane and heat sealed for freshness. Mini cookies will be bulk packaged in heat sealed cellophane. Ribbons, bows, ties, etc. are not available. There is an overhang of cellophane once your cookies have been packaged that will accommodate a tie or bow if you would like to add this when you receive them.
Etsy Shop Orders
If you see something in the Treat Petite Etsy shop that you like, feel free to purchase it at any time. Colors and personalization details (where available) can be changed per your request at no additional charge. If you are a local customer and plan to pick up your cookies, you can use the coupon code LOCALPICKUP at checkout so that you are not charged for shipping. Etsy orders for local customers should be placed at least one week in advance. Etsy orders that need to be shipped should be placed at least two weeks in advance.
Trademarks and Copyrights
Treat Petite will not sell cookies with copyrighted or trademarked designs without explicit permission or licensing from the rights’ owner. This includes the following:
- Corporate Logos – FedEx, Whirlpool, Remax, etc.
- School Logos and Mascots – this includes universities and lower level schools.
- Characters – Cartoons or otherwise.
- Sports Team Logos or Mascots – Dallas Cowboys, Chicago Bulls, Memphis Grizzlies, etc.
- Brands – Tiffany & Co., Nike, Kate Spade, Channel, etc.
- In the event permission or licensing of protected designs is granted, design guidelines will be followed as required.
If you are having a themed party and need coordinating cookies, I can make you a cookie or a set that will coordinate with your theme without infringing on copyrights and trademarks.
Payment for orders made through Etsy are due at checkout. When invoices are sent for payment, there will be a due date on the invoice. Payment must be completed by the due date or your order will be cancelled.
Failure to pay an invoice by the due date will result in cancellation of your order.
Cancellations for orders that have been paid in full will only be accepted no later than 14 days before your shipping date or 14 days prior to your pick-up date for local customers. After this time, no cancellation will be processed.
Returns and Refunds:
Cookies are an edible product and cannot be re-sold to another customer so returns are not accepted. If there is a problem with your order, contact me with in 24 hours of receiving it. I will do my best to resolve any problems you have.
Discounts, Sales, and Wholesale
No discounts are offered except when there is a current sale in the Etsy shop. There are no discounts available for large orders. Each cookie is hand made and decorated – there is no automated process to reduce labor for large orders. Treat Petite does not offer wholesale pricing. Treat Petite products are not permitted or packaged for resale.
Etsy sales do not apply to custom orders. Etsy sales only apply to the sale items listed in the shop.
Ingredient and Allergen Information
Cookie Ingredients: Flour, sugar, egg, butter, salt, meringue powder, artificial and natural flavor, artificial color.
Allergen Information: Treat Petite cookies contain the following allergens: egg, dairy, gluten. Cookies may be exposed to the following allergens: peanuts, tree nuts, and soy. Treat Petite cookies are not recommended for individuals with any of the above allergies, intolerances, or sensitivities.
Please feel free to contact Treat Petite with any questions regarding ingredients or allergens.